Chapter 1: The Problem
Why Large-Scale Marketing Strategies Fall Short for Small Business
Chapter 2: The Background
How Customers Make Decisions and Why Your Finish Line Is a Barrier
Chapter 3: The Guide
Meeting the Customer
Where They Are
Chapter 4: The Funnel
Understanding Each Stage of
the Customer Journey
Chapter 5: The Awareness Phase
How to Fill a Void in Your Funnel by Reaching Buyers at the Top
Chapter 6: The Engagement Phase
Cutting through the Noise
That Drowns Others Out
Chapter 7: The Purchase Phase
Inspiring Action
Chapter 8: The Science AND Art
Creating Brands That Hit Home
Chapter 9: The Optimization
Building a Process for
Ongoing Improvement
Chapter 10: The Future
Moving Forward